الجودة الشاملة والحوكمة في التعليم العالي (الرؤية الاستراتيجية الحديثة)
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word; word; word; (not more than 7 words).Abstract
Abstract:
This paper aims to explore the relationship between Total Quality Management (TQM) and governance in higher education as two strategic approaches that contribute to enhancing universities’ efficiency and responsiveness to societal and labor market needs. The paper reviews the theoretical concepts of TQM and governance and highlights the intersections between them, drawing on recent Arabic and international literature. The findings indicate that integrating principles of good governance with the philosophy of TQM provides a comprehensive framework for improving university performance, enhancing transparency, accountability, and effectiveness. The paper recommends that Libya universities adopt a strategic model that combines quality assurance mechanisms with governance tools to achieve a balance between institutional autonomy and social responsibility
Keywords: Total Quality Management, Governance, Higher Education, Strategy, Universities
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References
1. السيد، أحمد. (2021). إدارة الجودة الشاملة بين النظرية والتطبيق. القاهرة: دار الفكر، ص. 15-22.
2. جودة، محمود. (2018). مبادئ الجودة الشاملة. عمان: دار وائل، ص. 33-40.
3. العلي، محمد. (2022). "الذكاء الاصطناعي وجودة التعليم العالي العربي". مجلة جامعة دمشق للعلوم الإدارية، 38(2)، ص. -85.
4. الزيدي، كريم. (2020). حوكمة الجامعات: النظرية والتطبيق. عمان: دار النهضة، ص. 45-50.
مراجع أجنبية
1. Yang, J., Wang, W., & Zhou, S. (2019). A Design of Integrated Quality Management System Based on AI Technology. International Conference on Artificial Intelligence and Computer Science, p. 88.
2. AlJarallah, N. (2023). Investigating the influence of artificial intelligence on quality management in higher education. F1000Research, 12, 110, pp. 6-7.
3. Saihi, A., Awad, M., & Ben-Daya, M. (2023). Quality 4.0: leveraging Industry 4.0 technologies to improve quality management practices – a systematic review. International Journal of Quality & Reliability Management, 40(2), pp. 628-650
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