Evaluating the Implementation of Food Control Systems and Their Impact on Consumer Protection: A Field Study at the Food and Drug Control Center – Jafara Branch

Abstract

This study aimed to examine the implementation of food control systems and their role in consumer protection from the perspective of internal food inspectors at the Food and Drug Control Center – Al Jafara Branch. The study adopted a descriptive-analytical approach and used a structured questionnaire as the primary data collection instrument. The study population consisted of all internal inspectors working at the center (90 inspectors), of whom 86 valid questionnaires were retrieved, representing a response rate of 95.6%. The independent variable was the implementation of food control systems through three dimensions: inspection, enforcement, and corrective actions, while the dependent variable was consumer protection. The findings indicated a high level of implementation of food control systems and revealed a statistically significant positive effect of these systems on consumer protection by ensuring food safety, reducing the circulation of non-compliant food products, and strengthening compliance with health regulations. The study also identified several challenges affecting the effectiveness of food inspection, including limited technical resources, the need for continuous professional training, and improved coordination among regulatory authorities. The study recommended enhancing the food control system through continuous capacity building for inspectors, upgrading technical infrastructure, and improving the legislative and regulatory framework to strengthen food safety and consumer protection.