The Impact of Risk Management on Employee Performance in Hospitals A Field Study of Staff at Tripoli Central Hospital

Abstract

This study aimed to investigate the impact of risk management on employee performance and to identify the level of risk management in addressing risks and challenges within a changing and unstable work environment. The study examined two variables: risk management as the independent variable and employee performance as the dependent variable. To achieve this objective, the descriptive-analytical approach was adopted. The study was conducted at one of the largest public hospitals in Libya, namely Tripoli Central Hospital. A random sampling method was employed to select the study sample. Data were collected using a questionnaire, of which 333 copies were distributed and 187 were retrieved. The Statistical Package for the Social Sciences (SPSS) was used to analyze the questionnaire data. The study reached several findings, the most important of which were as follows: the overall mean of the dimensions of the independent variable (risk management) indicated a moderate level of availability of risk management dimensions. This suggests that there are no clear mechanisms for identifying risks that threaten employees' safety. The results also revealed a positive correlation between risk management, in all its dimensions combined, and employee performance at the hospital. This finding indicates that strengthening the dimensions of risk management within the hospital is associated with improved employee performance effectiveness. Furthermore, the analysis showed that the majority of respondents were aware of the concept of risk management and its effectiveness in improving their performance. Based on these findings, the study presented a set of recommendations, the most important of which include strengthening senior management's support for the implementation of risk management systems by allocating adequate resources and providing a supportive work environment, as well as actively participating in monitoring and evaluating risk management policies and procedures. The study also recommends periodically reviewing and updating risk management policies and procedures to ensure their compliance with modern standards, while ensuring that they are clear and accessible to all employees. Furthermore, it emphasizes the importance of maintaining a balance between workload and employees' capabilities, experience, and academic qualifications in order to achieve the required level of performance.