The Impact of Organizational Culture on Employee Performance: A Field Study at the National Commercial Bank – Zawiya Branc

Abstract

This study aimed to identify the impact of organizational culture, with its dimensions represented in organizational values, organizational beliefs, and organizational norms, on employee performance at the National Commercial Bank – Zawiya Branch. The study adopted the descriptive analytical approach, and used the questionnaire as the main tool for data collection from the study population, which consisted of forty employees. Forty questionnaires were distributed, and thirty-seven valid questionnaires were retrieved for statistical analysis. The data were analyzed using the Statistical Package for Social Sciences program and simple linear regression tests.

The results showed that the level of organizational culture at the bank came at a moderate level tending toward high, while the level of employee performance came at a very high level. The study also found a statistically significant positive impact of organizational culture on employee performance, where organizational norms came first in terms of impact strength, followed by organizational values, and then organizational beliefs. In light of the results, the study recommended the necessity of enhancing organizational culture by supporting participation in decision-making, developing positive organizational norms, and consolidating the values of teamwork and organizational trust.