The Impact of Information Technology Development on Organizational Productivity: A Case Study of the National Oil Well Drilling and Maintenance Company

Abstract

This study investigates the impact of information technology development on productive efficiency within organizations, with an applied focus on the National Company for Oil Well Drilling and Maintenance in Libya. The research sought to determine the nature of the relationship between the level of information technology adoption and the productive performance of employees, and to identify the key technological dimensions that most strongly influence organizational efficiency. A descriptive-analytical methodology was adopted as the most suitable approach for describing the phenomenon and measuring its effects through quantitative indicators. A structured questionnaire was distributed to a random sample of 25 employees at the company, of which 24 valid responses were retrieved and analyzed. The questionnaire covered two main dimensions: the development of technology within the company, and the measurement of productive efficiency. The findings revealed a strong, consistent positive effect of information technology advancement on productive efficiency, with all respondents (100%) agreeing that automated and technological progress raises performance levels. The study further demonstrated that the company maintains an integrated technological infrastructure, including a corporate website, interconnected computer networks, advanced data-protection systems (95.83%), continuous data updating (87.5%), and structured staff training programs on technological innovations (83.33%). Moreover, the results indicated that technology contributed to reducing operational crises (87.5%) and enriching employees' knowledge and skills (83.33%). Based on these findings, the study recommends sustained investment in technological infrastructure, strengthening continuous training programs, developing an integrated system for monitoring productive efficiency, and adopting modern scientific management approaches to maximize organizational performance.