The Application of Total Quality Management (TQM) and its Relationship to the Functional and Academic Performance of Staff and Professors at Libyan Universities (A Field Study on Universities in Eastern Libya)

Abstract

This study aims to highlight the importance of implementing Total Quality Management (TQM) in Libyan universities and to reveal its crucial and effective role in decision-making, holding meetings, and organizing training courses, seminars, and scientific conferences. This is all geared towards increasing educational efficiency and raising the performance level of all academics and administrators. Therefore, this study posits a strong relationship between TQM and outstanding performance, as one of the goals of TQM is to raise the level of functional performance for all employees within the institution. To emphasize the necessity of this relationship, this study defines the importance of implementing a TQM system as one of the most important approaches to improving functional and academic performance levels by individuals and guiding them towards what serves their interests and the interests of higher education institutions. It also identifies the obstacles to TQM in higher education institutions and assists relevant parties in understanding the concept of quality and working towards planning for the future of education and training. And their outputs.

The current study aimed to identify the current state of Total Quality Management (TQM) implementation in some Libyan universities (the focus of this study), to reveal differences in the relationship between the level of TQM implementation and the academic performance of Libyan university professors according to certain demographic variables, and to identify obstacles to TQM implementation and their relationship to the job and academic performance of Libyan university staff and professors.